As an essential service provider, Summerland Skin Cancer Clinic is open and taking bookings for skin checks and procedures. In response to the COVID-19 pandemic and in line with the available government advice, we have implemented enhanced safety measures to protect our staff and our patients from this and other illnesses. This includes social distancing, limits on the number of people who are inside the clinic at the same time and keeping a record of those inside the clinic each day for the purposes of contact tracing (including QR code sign in). It is currently mandatory to wear a face mask whilst inside the building (in the absence of a valid medical exemption certificate). Hand sanitiser is readily available for those attending the clinic and we encourage everyone to use it on both entry and exit from the premises.
Additional measures are also enforced during periods of government-directed shutdowns, including locking of the front and rear doors, phone triage of all persons arriving at the clinic in order to gain entry, temperature checks on arrival, further reductions on the number of patients simultaneously in the building, increased routine cleaning of commonly touched surfaces, suspension of cash payments, and the use of telephone review consultations where clinically appropriate.
As part of these efforts, we ask that if you have been to a COVID-19 hotspot/exposure site, are the subject of a public health order to self-isolate and undergo testing, or are currently/recently unwell with any cold or flu-like symptoms prior to your appointment, that you contact reception on (02) 6622 8155 to reschedule your appointment for another time. If you do attend whilst unwell or should be in self-isolation then you will be politely asked to leave the clinic and to rebook in order to help prevent the spread of disease at this time.
Summerland Skin Cancer Clinic has a duty of care to provide a safe working environment for its staff as well as to all people attending the practice. Whilst this includes infection control measures, it also applies to behaviour. The clinic has a zero tolerance approach to abusive, aggressive or inappropriate conduct towards our staff and patients. We understand that the current situation is stressful for everyone, and we ask that all clinic attendees be patient as we navigate these turbulent times together.
Summerland Skin Cancer Clinic would like to sincerely thank all of our patients and staff for their understanding and assistance with these measures.
If you would like further information about COVID-19 in NSW then please click on the following links:
NSW COVID-19 Case Locations list and map: https://www.nsw.gov.au/covid-19/nsw-covid-19-case-locations/case-locations
Australian Department of Health: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert?gclid=Cj0KCQiA3Y-ABhCnARIsAKYDH7t2RnNnmXEYUmEiwEmt_rDCw7tIUvz1I32HFOi2WYod3S2yEKumhnMaAs-xEALw_wcB